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Cover
Page
This is the title page of a web site. Often graphical to catch the eye
and is the equivalent of your first contact with your potential client.
It generally contains coding that search engines want to find.
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Navigation
Menu
Often fixed to the left side of the screen as is the case or this
website to enable convenient navigation to all sections of the web
site.
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Introduction
Page
Welcome
message and general information about your business. Also an excellent
page to list "specials" or features.
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Contact
Page
Details of who and how to contact your business. This usually includes
an address, phone, email, location map and key personnel. You may even
want to consider a feedback form.
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Business
Profile Page
Used to provide an overview of your business. Some background of
members/directors, history of the company, any strategic partnerships,
your areas of expertise, vision and mission statement.
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Links
Page
Reciprocal links can be used as a valuable marketing tool. By getting
other sites to link to your web site, you must return the favour. This
is a way to build an online community.
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Helpful
Advice Page
Here you can place advice, how to's, FAQ's, technical references with
regards to your products. Whatever best suits your customer's needs and
interests.
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Testimonials
Page
Favourable 3rd party comments, awards or recognitions received, success
stories etc that might add to your business reputation.
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Resource
Library Page
Your existing brochures, advertisements, manuals, logos, art work etc
can be put on-line and be made available to your customers for
download. Remember copyright statements.
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Distribution
Channel
If you are a manufacturer or distributor you might want to support your
distribution channel by listing the dealer contact details on this page
to boost sales.
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Terms
and Conditions
Detail all your "fine print" here. Warranty details, returns
policies, privacy statement, guarantees etc. This type of page can
prevent many misunderstandings as well as improve customer confidence
in your business.
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Product
Index Lists
Index of grouped products with a short description of each. Consider how
many of these "product or service index" pages you may need?
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Service/Product
Details Pages
Here you may expand on the full features of a single product. Start
with at least one of each major service or product. How many would you
need?
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Rates
or Price List
List your products and prices in table form, or have a link to a Price
list in PDF file format. If your prices change you will have to keep
this updated.
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Order
Form
A basic order form that can be printed by the customer, and completed
and faxed back OR a simple email form if few products are involved.
Some advice here. If you do not have a secure website, don't ask people
to send you their credit card details by e-mail, it's a security risk.
Let them phone it through or use a fax order form.
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On-Line
Catalogue
Database driven or a basic product catalogue for visitors to search for
products and browse your inventory. This can be divided into product
categories, stock codes etc.
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On-Line
Shopping
The natural extension to an on-line catalogue. Not only can visitors
browse your products but also place orders while they are keen to
buy.
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Customer
Mailing List
A mailing list link or application can allow you to easily manage
customer emails addresses. Send special offers, newsletters etc can be
sent only to those that have specifically requested it. This is an
"opt-in" system where the customer adds or removes himself
from the mailing. This is NOT SPAMMING.
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Specific
Search Engine Friendly Pages
Special web pages designed to provide search engines (Google,
AltaVista, Yahoo etc) with specific information in order to improve
search results and resulting improved visitor hits on your web site.
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